More than 20 Salesforce programmes delivered over 13 years — spanning central government, financial services, staffing, media, automotive, and technology sectors.
Office for National Statistics / Adecco Group
The ONS contracted Adecco Group to recruit, train, and pay the UK Census field workforce — one of the most significant periodic government operations in the country. The entire solution needed to be built on Salesforce, handling thousands of candidates through end-to-end lifecycle management within non-negotiable government deadlines.
Lead architect owned the development stream end-to-end — technical delivery, integration build for payroll and training management systems, and CI/CD environment management throughout. Built to perform at scale under compliance scrutiny with zero room for deadline slippage.
Role: Lead Developer — Development Stream. End-to-end technical delivery, integration build, and deployment management throughout the programme lifecycle.
Multiple business units needed their own branded digital experience without maintaining separate org deployments — operationally unsustainable and expensive to scale.
Solely architected and built a new community portal for multi-brand, multi-domain operation from a single Salesforce org. Branding and domain switching handled at runtime — each unit runs its own experience without separate infrastructure. Owned end-to-end from technical design through to delivery.
Replace several legacy systems simultaneously while building a new multi-community Salesforce platform — including a complex Experian credit reference integration and migration work running in parallel.
Built a platform with multiple Lightning communities and 11 external integrations — the most integration-intensive programme in the practice. Experian integration involved complex credit data flows. Legacy migration managed alongside the new build throughout.
Led a team of 3–5 developers to build out BMO's platform. Set coding standards, established CI/CD pipelines that significantly improved deployment reliability, and designed integration frameworks connecting Salesforce to core asset management systems via REST and SOAP.
Global Service Cloud data model giving worldwide users a consistent view of customer data — with a security model holding up correctly across multiple regions and business units.
Designed the global data model, implemented regional security across all geographies, and delivered the SAP integration layer connecting Salesforce to Rolls-Royce's core enterprise systems.
Sales Cloud implementation consolidating GNM's advertising pipeline from fragmented legacy tools — including Google DFP ad serving integration. Gave commercial teams a unified CRM replacing a scattered set of disconnected systems.
Full migration of legacy theft management system onto Salesforce — new Lightning/Visualforce UI, Google API wiring for location services, Worldpay payment gateway integration, and subscription billing capability. Delivered a platform the client had been trying to achieve for years.
Community Cloud implementation for Adecco's General Staffing stream, built on Lightning Framework with an SLDS-based Napili template. Requirements shaped closely with the business and rolled out across multiple geographies — managing localisation, permissions, and deployment complexity.