Salesforce Consulting Across
the Full Delivery Lifecycle

From initial strategy and architecture through to deployment, integration, and ongoing managed services — senior-led Salesforce expertise tailored to enterprise and public sector complexity.

How We Work

1
Discovery & Requirements

Stakeholder interviews, process mapping, and requirements capture.

2
Architecture & Design

Data modelling, security model, documented architecture decision records.

3
Agile Build & Integration

Apex, LWC, Flows — with CI/CD pipelines from day one.

4
UAT & Assurance

Performance validation, security review, deployment readiness.

5
Go-Live & Handover

Deployment, training, technical documentation, post-launch hypercare.

01

Strategy & Solution Architecture

Sustainable Salesforce programmes begin before the first line of code. NuraCloud establishes the right foundation — data models, security architecture, integration patterns, and governance frameworks — that supports your platform as requirements evolve. We produce documented technical designs and architecture decision records built to withstand scrutiny.

Technical Architecture Documents
Data Model Design
Security & Sharing Model
Integration Architecture
Scalability Planning
Architecture Decision Records
Governance Framework
Platform Roadmap
02

Sales Cloud & Service Cloud Implementation

Full-lifecycle implementations — from initial configuration and data migration through to complex Apex, LWC, and declarative automation. Whether replacing a legacy CRM, consolidating disconnected tools, or extending an existing org — architecture discipline applied to every phase.

Greenfield CRM Implementation
Legacy CRM Migration
Case Management Design
Sales Pipeline Automation
Entitlement & SLA Management
Knowledge Base Setup
Territory & Assignment Rules
Dashboards & Reporting
03

Systems Integration & API Development

NuraCloud has built integration layers connecting Salesforce to payroll platforms, credit agencies (Experian), ERP systems (SAP), payment gateways (Worldpay), ad platforms (Google DFP), training and HR systems — including a programme with 11 simultaneous third-party integrations. We design for failure: retry logic, error handling, monitoring, and documentation are core to everything.

REST API Design & Build
SOAP/WSDL Integration
Jitterbit & Boomi Middleware
AWS-backed Orchestration
SAP Integration
Payment Gateway Integration
Payroll System Connectors
Error Handling & Monitoring
04

Experience Cloud & Community Portals

Multi-brand and multi-audience Experience Cloud platforms — from recruitment communities to customer self-service portals. Our portal architecture focuses on configurable, maintainable solutions: runtime branding, domain switching, role-based access, and a component structure that lets business units diverge without duplicating infrastructure.

Multi-Brand Architecture
Multi-Domain Runtime Config
LWC Component Development
Lightning SLDS Design
Role-Based Access Control
Self-Service Portals
Partner & Member Portals
Third-Party Integrations
05

Process Automation & Flow Design

Declarative-first automation — reaching for Apex only when complexity genuinely requires it. The result is automation that's maintainable, documentable, and easy to evolve. Screen Flows, record-triggered Flows, scheduled processes, and email services — designed to eliminate manual steps at scale.

Screen & Record-Triggered Flows
Apex Trigger Development
Approval Process Design
Workflow & Assignment Rules
Email Service Automation
Scheduled & Platform Events
Process Documentation
Automation Audit & Optimisation
06

Health Checks & Technical Assurance

An independent review by an experienced Salesforce architect surfaces risks before they become programme failures. We cover org performance, security model integrity, technical debt, integration robustness, and deployment pipeline reliability — producing a prioritised improvement roadmap, not just a list of issues.

Org Health Assessment
Security Model Audit
Technical Debt Review
Integration Robustness Audit
Performance Optimisation
Governor Limits Analysis
Improvement Roadmap
Pre-Project Technical Review
07

Managed Services & Support

Salesforce releases three times a year. Business requirements evolve. Technical debt compounds. NuraCloud's managed services offering provides ongoing development capacity, proactive monitoring, release management, and a trusted technical partner who already knows your org and can respond quickly.

Ongoing Development Support
Release Management
Proactive Health Monitoring
User Training & Enablement
Org Optimisation
Technical Documentation
Bug Fix & Enhancement Pipeline
Platform Upgrade Advisory

Need a specific service?

Every engagement is tailored. Let's talk about what your programme needs.

Request a Consultation